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I'm worried about someone | Looking after yourself | I've been bereaved | Dear life |
Accessibility Statement
This statement is about our website: https://www.dearlife.org.uk
We are a Public Sector Body and answerable to The Equality and Human Rights Commission (EHRC). They are responsible for making sure that we comply with the latest law related to Public Sector websites.
Therefore, Coventry and Warwickshire Partnership NHS Trust, is committed to making our website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
We have tried to make it as easy as possible for everyone to use our website regardless of disability. This means that you should be able to:
- use contrast buttons to view the website using soft or high colour contrasts
- zoom in up to 300% without problems
- navigate the website using only a keyboard
- navigate the website using speech recognition software
- listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We use plain English whenever possible to make our content clear and easy to understand. We have also included a text-to-speech assistive technology toolbar called BrowseAloud so that you can listen to the content on our website without needing special software.
You can also get help by visiting “My Computer My Way” published by AbilityNet. They have prepared a simple guide to make it easier for you to use your computer, laptop, tablet, or smart phone.
Compliance
This website is compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 Exemptions:- If you cannot see very well and use a screen reader to help you, some of our older versions of PDF and Word documents published before 23 September 2018 cannot be read by a screen reader. Providing they are not essential (in relation to our services) they are exempt.
- If you cannot hear very well, some of our older videos (that include speech) published before 23 September 2020 do not have captions to tell you what is being said.
Exemptions:
- If you cannot see very well and use a screen reader to help you, some of our older versions of PDF and Word documents published before 23 September 2018 cannot be read by a screen reader. Providing they are not essential (in relation to our services) they are exempt.
- If you cannot hear very well, some of our older videos (that include speech) published before 23 September 2020 do not have captions to tell you what is being said. However, these are exempt.
Beyond the Scope of WCAG Level AA:
- Because of their formal content some web pages and downloadable documents are not written in plain English.
If you would like support
If you experience difficulty with anything on our website (for instance you would like some content to be sent to you in a different format) we would like to hear from you so that we can help you. If you contact us to let us know about the problem we will do our best to help you within 21 working days.
You can contact us by:
Phone: 02476 536 685
Email: Anne.Prendergast@covwarkpt.nhs.uk
In person: Anne Prendergast
If you also use our Contact us page, please call 02476 536 685 or email us at Anne.Prendergast@covwarkpt.nhs.uk for directions.
If you have a complaint
If you are not happy with how we have dealt with any complaints you have told us about, you can contact the Equality Advisory and Support Service (EASS)
The date we last had our website tested
We last had our website audited for accessibility compliance on 24th August 2021 by our web accessibility consultants VerseOne Group Ltd. They tested a random selection of pages on our website to establish the level of compliance with the current guidelines listed at the beginning of this accessibility statement. Additionally, we regularly check for accessibility issues ourselves and deal with them accordingly.